Returns & Refunds

Returns & Refunds

You may notify us that you wish to withdraw from your purchase within 14 days of receiving your order, subject to the applicable return terms and legal exceptions.

Before Returning an Item

Contact us at info@asiprebeauty.com so we can provide the return address that applies to your order. Your legal right of withdrawal is not conditional on contacting us first.

Return Shipping

Customers generally cover direct return shipping costs unless the item was damaged, defective, or delivered incorrectly and the return is required because of that issue.

Damaged, Defective, or Incorrect Items

Please contact info@asiprebeauty.com and include your order number when possible. Photos or videos of the item, packaging, and shipping label may help us handle your case more quickly.

Hygiene Exceptions

For sealed goods that are not suitable for return for health-protection or hygiene reasons, the right of withdrawal may not apply once the seal has been removed, where permitted by law.

This customer-friendly summary does not limit any statutory consumer or warranty rights.